Faqs


Who is our clientele?

90% of our clientele is made up of students from USA, UK and Australia. 78% of our monthly orders are normally from return clients. This is a clear indication that our services meet their expectations.

Is confidentiality guaranteed?

We never compromise on confidentiality. That said, be rest assured that our clients' confidentiality s always preserved. We never reveal any customer information to third parties unless upon the clients' request. Our credit card transactions are fast and safe; ensuring security of information.

What quality of work should one expect?

We pride ourselves in having competent writers who produce nothing but quality work. We have been in business for so long such that our writers have accumulated a wealth of expertise. The experience they have gained throughout the years is what makes us produce quality work.

How do you deal with plagiarism?

essaycove.com has zero tolerance for plagiarism. If a writer is caught with plagiarized work, his or her services will be immediately terminated. We use top-notch software to detect plagiarism before submitting work to our clients.

What is the ordering procedure?

Placing an order with us is a simple procedure. You just need to enter your order into our system through an online form available when you click the "Order Now" button. You will then be required to fill the topic the order is based on and what field it belongs to. You should also provide descriptive specification as to how the order should be handled. You will be required to provide a deadline.

How do I make payment?

The payment process is completely secure. Payments can be made through PayPal. This is a completely secure channel that ensures the information on the credit card is encrypted. This means that no third party can access your information.

How do I know the progress of the assignment?

It is possible for you to check on the progress of the assignment. Upon planning your order, you will be given an order number and a private account. You will be required to log into the account each time you want to check the progress of the assignment. There's a "track it" option on your account. Don't lose the order number for it will be needed by the support team whenever you want an update.

The account you'll be given also has a message board. This makes it possible for the client to post comments or questions to the writer. Be sure to constantly check on your account to avoid any miscommunication.

When should I expect the order to be delivered?

At essaycove.com we emphasize on timeliness. Your order will be completed promptly on or before the set deadline. All orders placed are normally delivered within 4 days. However you can request your order to be completed urgently at an extra fee. The completed order will then be sent to your account created on our website, upon completion.

Do you charge for the title page, outline and bibliography?

No. These will be given at no extra charge and only if you have requested for them.

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